Knowledge Base Catergory: Current Personal Loan Customers

There are no tax documents for your personal loans. Login to your account on our secure portal to review your statement and loan documents.

Yes, the personal loan will report to the credit bureaus as an installment debt.

We are here to help. Please visit https://www.doc2doclending.com/having-trouble-making-a-payment/ or email us at [email protected] with a short summary of how we can help. It’s important that you reach out before your payment is due with the hardship or the delinquency will be reported to the credit bureaus.

No, a large payment will pay off more of the principal balance. The monthly minimum payment is always the same. Making larger payments will reduce the term length.

Set up autopay today and receive a 0.25% interest rate reduction. This will also ensure on-time payments and no late fees. Make a one-time payment online by logging into your account. Call us at (877) 205-8985 to make a payment over the phone. Please have your ACH checking account information […]

You can find personal loan documents within your Doc2Doc Lending – Login (youronlineaccount.com)

Your first payment defaults to 30 days after your funds are disbursed. If you would like to extend it up to 45 days, please login to your account on our secure portal and request a due date change or you can call 1-877-205-8985.

Once your funds are disbursed you will receive instructions on how to register and create your servicing account. You can register for our secure portal here.

Current members whose loans are in good standing can apply to refinance their loan after making two on-time consecutive payments. You would submit a new application for the amount you’d like to refinance.

Yes, current members whose loans are in good standing may qualify to borrow additional funds after making two on-time consecutive payments. The combined loan amounts cannot exceed the maximum personal loan amount.